2/12/2024 0 Comments Black rivet purse new![]() ![]() This means that all orders are charged a non-refundable original shipping fee, and refunds of returned products will have a flat-rate return label fee deducted from their total. We pride ourselves on keeping our quality products affordable, and we do not inflate our prices to cover shipping charges back and forth. There are certain situations where only partial refunds may be granted (if applicable), such as an item not in its original condition, being damaged, or missing parts for reasons not due to our error. Bottom wear on shoes will not be accepted. Footwear and hats must be returned in their original packaging. ![]() Bags should be returned as they were shipped, with tissue stuffed inside and handles carefully folded to avoid any damage. To be eligible for a return, your item must be unused and in new condition. Store credit will be issued as an e-gift card to your email address as soon as the return label receives a progress scan. We do not currently offer a direct exchange option, but if you are wishing to exchange your order, you can do so by opting for store credit and using that store credit to place a new order as soon as it's been issued. In order to return an item, please click the "Start My Return" button above and complete the process. The rest of our return policy still applies. HOLIDAY 2023 We understand that our customers are already shopping for holiday gifts, and that these gifts will fall outside of our typical return policy! For items purchased between November 1st and December 31st, returns may be initiated by either the gift giver or the recipient via our online portal until January 31st.
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